Terms of service

Terms of service

Updated Version: November 11, 2021 

TRADO INTER LLC, 30 North Gould St Ste R, Sheridan, WY 82801

Introduction

TRADO INTER LLC « KROK CRAFT » offers its visitors the opportunity to buy cooking products via the Internet platform https://krokcraft.com/. 

  1. General

1.1 Accepting the Terms of Use

By visiting KROK CRAFT you accept these Terms of Use of KROK CRAFT. If you do not accept these provisions, please stop using the website and leave it.

1.2 Intended use

All users are open to visit the website according to its intended use. The use of further services such as the reviewing of services requires prior registration.

1.3 Changes to the platform

KROK CRAFT reserves the right to change the content, structure, functions, and so on, of the internet platform, add new functions, or partially or fully suspend existing content and functions temporarily or permanently, as well as attach selected functions to the fulfillment of certain conditions, at any time without notice. KROK CRAFT can partially or completely block access to the website for particular users. You are always legally bound by the Terms of Use at the time of your visit.

1.4 General Terms of Business of KROK CRAFT

For purchasing services via the website, the General Terms of Business shall apply.

1.5 Limitations of Liability

KROK CRAFT strives to keep the website up to date. Notwithstanding, KROK CRAFT does not accept liability for the correctness and timeliness of the information displayed on the website. You are using or refraining from the use of this information at your own responsibility.

KROK CRAFT does not accept liability for damages caused by computer viruses, spyware and other malicious computer programs.

1.6 Copyright

The entire content of this Internet platform is protected by copyright. Names, titles, logos, texts, pictures, designs, and so on, may not be copied, modified, transferred, reproduced, and so on, for any commercial or non-personal purposes. If you wish to use texts, pictures, and so on, you can get in touch with KROK CRAFT who will refer you to the owners of the respective copyrights.

1.7 Links to other websites

https://krokcraft.com/ can contain links to other websites. These websites are maintained by third parties and KROK CRAFT has no influence on their content, functions and so on. KROK CRAFT formally dissociates itself from the content of the linked website and does not accept liability for the content or conduct of the owners of the respective websites.

 

 

  1. Changes to the General Terms of Use and Privacy Statement

KROK CRAFT can change the General Terms of Use and Privacy Statement at any time. The terms at the time of your visit shall always apply.

 

  1. Applicable law

Use of the Website is exclusively subject to United States, Wyoming law.

Terms of Business

Updated Version November 11, 2021

These Terms of Business are divided into two parts:

  1. General Terms of Business of KROK CRAFT
  2. General Terms of Business 

KROK CRAFT provides buyers with this cooking products platform. The contracts are concluded directly between buyers and KROK CRAFT. 

  1. General Terms of Business of KROK CRAFT

 

Structure:

  1. Payment form 
  2. Review System
  3. Legal relationship with KROK CRAFT
  4. Gift Card Policy

 

Introduction

These General Terms of Business control the usage of the KROK CRAFT website when you sign-up (register an account) or purchase a service. Furthermore, the Terms of Use and the Privacy Policy if agreed, of KROK CRAFT are applicable for the KROK CRAFT website.

Upon visiting, attempt to purchase or purchase a cooking product, you agree to these General Terms of Business. Please also visit our Privacy Policy page.

 

  1. Details and Purchasing

1.1 Details form and  Purchasing

Prior to purchase a cooking product on https://krokcraft.com/ you have to fill a details form. When you fill the details form, you may enter personal information if you agree to our Privacy Policy and your personal info as far as necessary, be forwarded to the supplier during the course of the purchasing process. Please see our Privacy Policy page

. Prior to making a purchase, you have to enter your payment information to complete the purchase of the culinary services.

1.2 Opening of a User Account

Prior to purchasing a cooking product on https://krokcraft.com/ you may proceed to register an account if you agree with our Privacy Policy

1.3 Eligibility to register and use KROK CRAFT

Registration is restricted to actionable persons. For information about the age to use our service, please visit Privacy Policy in the section “Information About Children”. For the registration of a company or a legal body, the person conducting the registration must have proper authorization to act in the name of the company or legal body, respectively.

1.4 Number of User Accounts

The registration of more than one user account for the same natural or legal person is not allowed. The user account is not transferable.

1.5 Truthful information

You are required to provide accurate information and keep it up to date. KROK CRAFT is not liable if a purchased item cannot be carried out or other damages occur, because of outdated information. Please visit our Privacy Policy for information about modifying and erasing Personal Data.

1.6 Communication

If you agree on the Terms of Use and Privacy Policy and purchase a certain cooking product, all purchases and payment processes, cancellation of the purchase etc. need to be conducted using the specific forms on the KROK CRAFT platform on Contact page or send emails to hello@krokcraft.com .Otherwise, there may be difficulties in the proper completion or termination of the contract. In this case, KROK CRAFT is not liable.

1.7 No offers

The published cooking products are non-binding offers.

1.8 Purchase process

If you decide to purchase a specific cooking product, you need to agree with Privacy Policy the make the request through the relevant purchasing interface on the KROK CRAFT website and enter accurate information. The request needs to be dispatched by pressing the button to Buy Now and Purchase.

1.9 Obligation concerning the purchase

You are bound to your purchase. Please visit the Refund Policy page for more details. 

1.10 Acceptance of purchase

Purchases are automatically accepted and confirmed by the system. The purchase draws from a contingent, which is administered by KROK CRAFT. An automated purchase takes place, as long as there are places left in the contingent.

1.11 Eligibility Requirements

KROK CRAFT is entitled to disapprove or exclude you from a certain service, in case that you do not fulfill the requirements. In this case, there will be no refund.

1.12 Communication

KORK CRAFT will conduct all information to the buyer. Thus, if you agree with the Privacy Policy you should always keep the information of your billing details up to date and check your email for new messages and updates.

1.13 Cancellation of a purchase

If you need to cancel a purchased product, it is mandatory to contact us directly. Please visit Refund Policy. 

 

  1. Review System

2.1 Review System

Upon completion, you have the opportunity to review the purchased product using the KROK CRAFT review system if you agree with the Privacy Policy. The KROK CRAFT Review System aims to create a meaningful and accurate profile of the product. If you agree to get up to date information on promotions and deals from KROK CRAFT in future travel destinations and receive our newsletter of the Detail Form. The corresponding information will be sent to you via e-mail after completion of the service.

2.2 True and accurate assessment

You are obliged to make only factual and truthful statements. Inaccurate, irrelevant, insulting comments etc. are to be omitted. KROK CRAFT is explicitly reserves the right to delete such reviews without giving further reasons. KROK CRAFT also has the right to exclude you from further use of the KROK CRAFT Platform and to delete your account. KROK CRAFT and affected suppliers reserve the right for further legal action, in particular compensation of damages. To know more about how to change or delete your Personal Data, please visit the Privacy Policy

 

  1. Legal relationship with KROK CRAFT

3.1 Position of KROK CRAFT KROK CRAFT provides this purchasing platform to enable you to buy cooking products. 

3.2 Your liablity

If you cause encounter any damage with KROK CRAFT’s cooking products, you will be held responsible for it. KROK CRAFT is not responsible for any types of injuries or other damage caused by KROK CRAFT products. 

3.3 Liability of KROK CRAFT

If you make a purchase, KROK CRAFT is only liable to you in cases of gross misconduct (including gross negligence). KROK CRAFT is not liable for slight negligence, auxiliary persons, and the mediated supplier and their auxiliary persons. The liability is limited to the immediate damage, excluding consequential damages, loss of profit etc. The liability for punitive damage compensation is also excluded. Further limitations of liability or liability exclusions in these Terms or applicable legal provisions are reserved.

The liability for computer viruses, spyware programs, and other damages caused by computer programs is excluded.

If you are an unregistered visitor and have not made a purchase yet, you are subject to the General Terms of Use and subject to some use of the Privacy Policy.

3.4 Changes of these General Terms of Business

These General Terms of Business may be changed by KROK CRAFT at any time without prior notice. For each purchaseing, the currently effective Terms are applicable. The user has no guarantee that future purchaseings will be completed under the existing conditions.

 

  1. Gift Card Policy

4.1 Position of KROK CRAFT KROK CRAFT provides this platform to enable you to make a purchase of the products of your choice. 

4.1 General Terms KROK CRAFT e-gift cards are distributed by KROK CRAFT.

4.2 Redemption 

E-gift card codes are sent to the "gifter" to be forwarded to a "receiver." The receiver can use the e-gift card code on KROK CRAFT's checkout page, please read more in the Privacy Policy.

4.3 Return and Refund

You may not return or cancel your KROK CRAFT e-gift card after it is received. If your purchase is declined, the amount will be returned on e-gift card. You may not get a refund for the egift card purchase. Please visit Refund Policy. 

4.4 Limitations 

You may not use an e-gift card to purchase other e-gift cards. E-gift cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused e-gift cards may not be transferred. KROK CRAFT e-gift cards cannot be combined with other promotion codes.

4.5 Payment Methods 

KROK CRAFT e-gift cards may be paid for with a valid VISA, MasterCard, Discover, American Express or Diners Club, and your transaction to purchase the e-gift cards will be directly between you and BlueSnap or Paypal.

4.6 Delivery Information and Requirements for E-gift Card Purchasers All orders of e-gift cards are subject to a process that compares purchaser information provided here with information about the purchaser provided by the purchaser's financial institution through whom payment is being processed please visit Privacy Policy for more information. If there is a discrepancy, your e-gift card order may be delayed until it can be corrected. We are not responsible for e-gift cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her e-gift card. Please read more about the Personal Data in Privacy Policy.

4.7 Personalized Messaging: If you wish to add a personal message to an e-gift card, simply type your message in the Message field on the e-gift card preview. Personal messages are limited in length to the space provided on the e-gift card. There is no additional charge to include a personalized message. We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them.

 

Mobile Message Service Terms and Conditions

Last updated: 02.10.2022

The KROK mobile message service (the "Service") is operated by TRADO INTER LLC (“ TRADO INTER LLC ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to TRADO INTER LLC's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TRADO INTER LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TRADO INTER LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (833) 929-1933
 OR Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other TRADO INTER LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (833) 929-1933 or email hi@krokcraft.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice https://krokcraft.com/policies/privacy-policy.