Depending on your location, our delivery takes between 2 - 7 business days. You will receive a tracking number to track the delivery status of your package.

If your country is not listed in the dropdown on the checkout page, kindly get in touch with us, using the contact form.

We use the highest quality Thai granite which is one of the strongest stones in the world. Before cooking with the mortar and pestle we advise to condition and season the granite surface to make sure it is even and safe to use. We provide clear guidelines to do so.

We understand that unexpected things can always happen, which is why many of our customers prefer to have a second cork base in case of the unlikely damage of the original cork base.

The cork base is impermeable. Cork trees produce suberin which is a substance that makes cork resistant to moisture and formation of mold or rot. This is why cork is being used as a lid for wine bottles.

We include a free shipping insurance on your order and replace all parts of your mortar and pestle set that might be damaged during shipping.

If you feel that our product did not meet your expectations, please return it back within 30 days free of charge. You can let us know in advance if you have any issues regarding any part of your KROK set.